BFSI in 2019BFSI in 2019 is very strongly was around ubiquitously with artificial intelligence, blockchain, and IOT. There is an exciting mix of technologies like AI-blockchain and IoT looking forward to transform the BFSI industry in different ways. There is altogether a fresh, innovative vertical in IOT that is looking to solve the problem of integration, identity management, and on-field operations for the BFSI industry.
These have always been difficult hurdles since technology adoption has taken over the BFSI industry. Proper use of IOT is opening up gateways for better, more consistent salespersons, with better customer support and a stronger overall link between banking institutions. Record keeping organizations and nonbanking financial companies are looking to connect with individuals and entities, looking for establishing a highly integrated banking systems led by either of the ones mentioned above.
Why is BFSI looking at IOT for digital disruption?
Data collection possibilitiesCreating a highly productive, Cohered IOT enabled networks of humans and devices can be extremely helpful when it comes to data collection points and other options for doing so. There is a huge scope of modeling various localized but highly integrated IT-enabled banking and financial systems. This systems will have different areas of geographical locations, segmented sets of use cases. These are easily clustered around various data points, customers with similar interests and requirements. It motivates financial institutions to connect with a consistently growing set of customers for enabling innovative data-driven culture.
Higher scope of service customizabilityIoT-enabled networks can indisputably contribute to more senior service customizability at all ends. There are requirements for simple banking operations, credit instruments, or financial products that are required whatsoever for investment in insurance purposes. Continuously collecting fruitful data streams about sales patterns, special categories, and generalizing customers are some quintessential activities that are collectively capable of providing a significant quantum of service customizability. It is critical across to BFSI landscape in a highly sustainable and self-reliant manner.
Penetrative marketingIOT enabled networks of biometric collection devices; sensors help financial institutions live very close to their relevant customers. Living consistently at a penetrated level is extremely important for reasonably directing marketing efforts. It has direct effects on content creation and brand positions for the most relevant customer. It certainly helps you establish your brand for the highest possible hit rate, lead-to-sales conversion.
Banking institutions can get a better value for money by investing in IOT adoption to the company. There is undoubtedly an added incentive with higher productivity of effort made at the marketing canvas. It has a direct effect on the scope of the fast adoption of other newest technologies, better sales numbers, and an overall stabilize growth for any company within the financial sector.
Customer behavior analyticsCustomer behavior analysis is fundamental, if any industry is looking to create a niche in service customizability and marketing better products across a period of 1-3 years. It not only helps in organizing data-driven content marketing strategies, also better outcomes. But it helps to be a lot more futuristic with products and build a pathway better than grassroots level understanding of customer expectations and core requirements. It allows you to take the company the extra mile to fulfill them. Further, it helps you in making a different mark on the minds, user experiences.
How is IoT transforming BFSI?
One-tap onboardingIoT devices, biometric collection centers, and seamless integration with unique identity management systems at a global level are all possible with the Internet of things. BFSI is looking to transform with the help of IOT. These devices are capable of being a single touchpoint for the BFSI brand while onboarding customers with a snap. Direct biometrics and profile verification capabilities of a third party and provide snappy customer onboarding experiences with one tap onboarding features that you can include in all your functionalities.
Today, in the upcoming millionaire, joining the workforce of this country is capable and empowered of opening a personal savings bank account just with the help of a few clicks on his laptop. Now imagine real time onboarding with a combination of quick retina scans and fingerprints to receive an onboarding email with an allotted bank account. It will all take a less than 60 seconds of operation. You can hire an innovative IoT-based mobile app development company to bring such innovations to reality in no time.
Risk management in financesSensor-enabled IoT networks are capable of taking risk management and business finances to the next level. It is easily possible with on-field sensor-enabled devices that take care of geographical constraints, parameters like temperatures, humidity, and physical barriers. It clarifies the forecasting of risk mitigation requirements for any business. It is essential to realize that it is entirely open-ended and secure to use your innovation while adopting IOT in BFSI. Banking institutions can take the company on a war footing and pave the realistic way for unconventional and riskier industries to use financial products. It will help them incorporate better avenues of business, and banks can definitely earn a higher return, ultimately throttling up the quantum of business. It is also fulfilling the objective of several connected or isolated ecosystems in proper networks.
Payment integration ecosystemsIoT devices with authorization features and completely secured interaction with banking services can enable highly integrated payment gateway scenarios. It will help the BFSI industry segment and locally clustered large to small transactions at different ends, POS, and payment channels.
Imagine a refrigerator that helps you automatically pay as you fill a dedicated milk container with a certain amount of milk. Imagine an IOT-device enable car that catches your real time location data and the odometer data. Further, it lets the commuted taxi ride a pay just by scanning a QR code available on an integrated digital terminal within the entertainment system.
Commercial real estate monitoringPublic gateways, escalators, and security systems, if powered by IoT, are capable of registering human interactions with a particular commercial real estate property. It will also consider statistics and figures like resource utilization, private security used, and the total number of transiting human beings. It will also come with integration of giraffe little, climatic, and seismological parameters, thus ensuring a complete safety and better risk management for finance portals.
Real time biometrics for health insuranceWearable devices like smartwatches and fitness trackers are already documenting real time, real time diametric data like ECG in Apple Watch Series 4 and calorie counter, steps, and wherever you said about metrics includes the pulse rate. All this data can be modeled out for profiling individual customers and providing a better, personalized insurance plan. It is going to be way cheaper and helping insurance companies track down the insured individuals and their health profiles at all points of time. It will also add artificial intelligence capabilities like forecasting cardiac arrest and chronic diseases depending upon the lifestyle and daily data like sleep pattern, digital minimalism, and travel.
Singular identity management systemA globally standardized identity management system powered by IoT sensors and biometrics can bring identity management consensus among global banking and financial companies. It is going to open up more magnificent gateways of seamless business opportunities in the broader market reaching for all companies and start-ups looking to establish in the BFSI landscape. It is going to be a great resource at hand. It is also brought into practice by leading banks in India for onboarding customers through a centralized profile management system powered by government authorized Aadhaar.
Asset monitoring in motor insuranceVehicle health can be easily monitored by the permanently installed IoT devices that can track down fuel consumption, performance, and total odometer readings over time. It is an excellent solution for companies looking to build a personalized regime of claim adjudication and premium calculation in the most customized manner.
It is going to eliminate a large number of possibilities of fake claim adjudication and thoroughly eliminate undue financial burdens on finance companies. It is also going to create a double check on the pollution levels keeping track of emission standards compliance like Bharat stage six or five vehicles. It is all about cars that are supposed to be on the road in the Indian landscape. And other rules for different countries likewise.
Benefits of IoT adoption in BFSI
Integration of service
Integration of banking, financial, insurance products is one of the greatest gifts that I got, you can give to the BFSI sector. There is a requirement of seamless integration between the banking, financial, and insurance database. It will provide a better, more alert, and preferential customer profiling and analytics, helping banking businesses take upon a more significant leap. It will help them a lot with a single standardized database for credit histories, overall credit profile, banking statements, and personal information that is sensitive at all points.
Enabling IOT devices to empower on-field and customer-facing positions will eventually increase the richness of the branded user experience, provided by all BFSI brands. It will have some great works like seamless on loading, real time for cellular vacation, authorization process, and lower risk of frauds.
A centralized database is highly beneficial in standardizing the onboarding process, risk management, and maintaining credit histories of customers, providing preferential relaxations to people with grand banking statements, insurance products, and the new coverage through various financial products.
Seamless profile verification with the primary database and a complete check off the credit score, thus keeping authorities, permits companies to execute and maintain exceptional security at all points in time, during a customer’s interaction with the bank; at a retail and corporate level.
Faster decision making
Seamlessly integrated banking scenarios, centralized operations with the centralized database, and complete analytics, based on AI-enabled risk management tools collectively offers 5 to 10 times speedier decision-making. It increases the business quantum to loan approval, corporate accounts, and beneficial tax regimes, allowing greater ease of business.
Lesser chances of NPA
When there is a reliable database available for risk management and credit ratings, there are fewer chances of ‘can you defaulters’, who are not making payments on missing the EMIs do, eventually bringing down the opportunities of NPAs.
Better credit histories
Centralized BFSI profiles, great incentives, and maintaining good credit history will motivate customers, companies, and the corporates to build and maintain better credit histories, offering flourishing bank accounts and operations.
IoT is all set to transform the BFSI industry with some great solutions. It is enormously solving the problems that the BFSI industry is facing for years to come by. Now, the onus lies on the business entities within the BFSI landscape to fast track the adoption of IOT. Further, they can capitalize on the scope of many technology adoptions like AI & Blockchain combination, analytics, and all other possibilities. Young entrepreneurs are looking to build upon highly beneficial business products for the industry. It is essential to hire a leading BFSI mobile app development company that can offer end to end services with a clear roadmap for technology adoption. As the competition increases, it will be a critical dimension of competition for BFSI companies to find any reliable, innovative, and genuine technology partners in the upcoming years.